Privacy Policy

Legal & Policies

Privacy Concerns?

If you have any questions regarding your personal data or privacy rights, please reach out to our privacy officer.

Consumer Data Rights

Privacy Policy & Information Handling

Effective Date: January 2026 • Shree Ram Products Pvt. Ltd.

1. Information We Collect

Shree Ram Products Pvt. Ltd. respects your personal privacy. When you interact with our e-commerce portal, request distributorships, or register an account, we may collect:

Personal Identifiers: Name, postal delivery address, contact telephone/mobile numbers, and email address.
Order & Transaction Data: Products purchased, order amounts, and payment method confirmation (excluding raw card details).
Technical Information: IP address, device type, browser settings, and browsing behavior on our platform to optimize user experience.

2. How We Use Your Data

We utilize the collected information strictly for legitimate commercial and customer service purposes:

Processing, packing, and dispatching your fragrance and puja product orders.
Sending transactional SMS and email notifications regarding order status and dispatch tracking.
Evaluating and responding to franchise, dealership, and ancillary manufacturing applications.
Enhancing platform security, fraud prevention, and customer support.

3. Data Protection & Non-Disclosure

We do not sell, rent, or trade your personal information to third-party marketing companies under any circumstances. Data is only shared with verified service providers necessary to fulfill your orders:

Reputed courier & freight logistics partners for physical parcel delivery.
Secure RBI-approved payment gateways for authorized transaction clearance.
Legal authorities strictly when mandated by applicable laws or court orders.

Our Guarantee: Your information is stored on secure encrypted servers with restricted access and continuous vulnerability auditing.

4. Cookies & Web Analytics

Our website employs standard cookies to retain your shopping cart items, remember user login sessions, and analyze aggregate traffic trends. You can disable cookies in your browser settings, though some interactive features may experience reduced functionality.

5. Your Rights & Data Access

You have the full right to review, update, or request deletion of your account and personal data from our systems. For any data modifications, contact our grievance officer at info@shriramproducts.com.